Customer experience

CRM databases are often full of outdated or unhelpful data, leaving RevOps pros frustrated. Learn the best practices of data cleansing in this comprehensive article....

Swati Chopra shares how to transform customer success into a key part of your revenue machine by fully utilizing customer segmentation....

Minna Vaisanen, Head of Customer Success at Growth Engineering, discusses how tools and data can boost results in customer success operations....

Utilize the design thinking mindset to creatively solve RevOps problems. Design thinking emphasizes creativity, user-centricity, and data....

In product-led growth, giving your customers value is the number one driver of growth. So how do you prioritize customer satisfaction?...

By embracing data-driven metrics companies can gain a holistic view of customer data and insights, leading to improved CX and increased revenue....

Ash Finnegan, Digital Transformation Officer at Conga, discusses the ways revenue operations can improve customer and employee experience through data transparency & alignment....

Discussing the importance of close relationships between revenue & customer success teams, we present a Q&A from the Future of SaaS Festival where experts provide insights on how closer collaboration can work together to drive growth, adoptions, and of course, revenue....