Members-only RevOps problems Data hygiene 101: How to clean your CRM data CRM databases are often full of outdated or unhelpful data, leaving RevOps pros frustrated. Learn the best practices of data cleansing in this comprehensive article....
Members-only Customer success operations A strategic guide to monetizing customer success Swati Chopra shares how to transform customer success into a key part of your revenue machine by fully utilizing customer segmentation....
Members-only Customer success operations How systems and data play a pivotal role in CS Operations Minna Vaisanen, Head of Customer Success at Growth Engineering, discusses how tools and data can boost results in customer success operations....
Members-only Customer experience Utilizing design thinking principles in revenue operations Utilize the design thinking mindset to creatively solve RevOps problems. Design thinking emphasizes creativity, user-centricity, and data....
Members-only Product-led growth How to build a culture that values customer interaction in product-led growth In product-led growth, giving your customers value is the number one driver of growth. So how do you prioritize customer satisfaction?...
Members-only RevOps metrics RevOps, data, metrics, and CX: The ultimate recipe for explosive growth and efficiency By embracing data-driven metrics companies can gain a holistic view of customer data and insights, leading to improved CX and increased revenue....
Members-only Customer experience How can revenue operations benefit my customer and employee experience? Ash Finnegan, Digital Transformation Officer at Conga, discusses the ways revenue operations can improve customer and employee experience through data transparency & alignment....
Members-only Alignment How revenue & customer success can work together more effectively Discussing the importance of close relationships between revenue & customer success teams, we present a Q&A from the Future of SaaS Festival where experts provide insights on how closer collaboration can work together to drive growth, adoptions, and of course, revenue....