Members-only Alignment Boost customer satisfaction: Aligning sales and customer success Align sales and customer success teams by implementing handover processes to streamline the customer journey and increase revenue retention....
Members-only Customer success operations A strategic guide to monetizing customer success Swati Chopra shares how to transform customer success into a key part of your revenue machine by fully utilizing customer segmentation....
Members-only Customer success operations How systems and data play a pivotal role in CS Operations Minna Vaisanen, Head of Customer Success at Growth Engineering, discusses how tools and data can boost results in customer success operations....
Members-only Customer success operations The RevOps retention blueprint: 5 keys steps to cutting churn and driving growth With insights from three revenue operations experts, learn how to cut customer churn and drive revenue growth at your organization....
Members-only Customer success operations Empower your employees by building a culture that values every customer interaction Drive business success by empowering employees to maximize every customer interaction. Foster a culture of customer-centricity now....
Members-only Product-led growth How to build a culture that values customer interaction in product-led growth In product-led growth, giving your customers value is the number one driver of growth. So how do you prioritize customer satisfaction?...
Members-only Alignment How revenue & customer success can work together more effectively Discussing the importance of close relationships between revenue & customer success teams, we present a Q&A from the Future of SaaS Festival where experts provide insights on how closer collaboration can work together to drive growth, adoptions, and of course, revenue....
