Members-only Articles Mastering RevOps: Stories from the trenches PandaDoc's Ali Spinelli explains the keys to building successful revenue engines, and why CX Ops might be your missing link....
Members-only RevOps strategy State of Revenue Operations Report 2024 Discover the latest revenue operations statistics in our reveal-all report for 2024. From team size to budget, all the info you need to plan for 2025....
Members-only Articles LinkedIn's winning strategy for unifying sales and customer success Discover how LinkedIn's RevOps strategy aligns sales and customer success, driving synergy and growth through a unified customer health approach....
Members-only Guides What is customer success operations? (CS ops) Customer success operations aims to support the customer success team with operational tasks and enablement initiatives. Learn more....
Members-only Articles How to map the customer journey for revenue operations success RevOps teams should create customer journey maps to gain insight into all revenue functions and improve their organization's customer experience. Learn how....
Members-only Articles Boost customer satisfaction: Aligning sales and customer success Align sales and customer success teams by implementing handover processes to streamline the customer journey and increase revenue retention....
Members-only Articles A strategic guide to monetizing customer success Swati Chopra shares how to transform customer success into a key part of your revenue machine by fully utilizing customer segmentation....
Members-only CS operations How systems and data play a pivotal role in CS Operations Minna Vaisanen, Head of Customer Success at Growth Engineering, discusses how tools and data can boost results in customer success operations....
Members-only Articles The RevOps retention blueprint: 5 keys steps to cutting churn and driving growth With insights from three revenue operations experts, learn how to cut customer churn and drive revenue growth at your organization....
Members-only Customer experience Empower your employees by building a culture that values every customer interaction Drive business success by empowering employees to maximize every customer interaction. Foster a culture of customer-centricity now....
Members-only Product-led growth How to build a culture that values customer interaction in product-led growth In product-led growth, giving your customers value is the number one driver of growth. So how do you prioritize customer satisfaction?...